Privacy Policy

B-MOVING
BRIGITTE WITTMER
PRIVACY POLICY
Last Updated: May 2025
1. INTRODUCTION
Welcome to B-Moving. This Privacy Policy explains how we collect, use, store, and protect your personal data when you
use our services, including our website, online and in-person sessions, and digital products. We comply with the Swiss
Federal Act on Data Protection (FADP), the EU General Data Protection Regulation (GDPR), and applicable U.S.
privacy laws including the California Consumer Privacy Act (CCPA).
By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
This Policy should be read alongside our Terms and Conditions, available at www.b-moving.com.
2. DATA WE COLLECT
2.1 Personal Data
We may collect the following categories of personal data:
• Identifiers: Name, preferred name, pronouns, email address, phone number, IP address, and current location.
• Health Information: Any physical or mental health information you voluntarily share to help us support you safely
(e.g., injuries, limitations, emotional context).
• Payment Information: Billing address and payment method. Credit card details are processed by our third-party
payment processors (Stripe or Square) and are not stored by B-Moving.
• Session Data: Information shared during intake forms, coaching sessions, or communications.
• Other Data: Any additional information you voluntarily share in forms, emails, or sessions.
2.2 Data from Minors
We do not knowingly collect data from individuals under the age of 18. If we become aware that we have collected such
data, we will delete it promptly. If you believe a minor has submitted data, please contact us at info@b-moving.com.
3. HOW WE USE YOUR DATA
We use your personal data for the following purposes:
• To provide, deliver, and improve our services, including coaching sessions and digital products.
• To process payments and manage bookings.
• To communicate with you about sessions, scheduling, updates, and occasional marketing emails. You may opt
out of marketing communications at any time.
• To maintain records for legal, accounting, and compliance purposes.
• To comply with applicable Swiss, EU, and U.S. legal obligations.
We will never use your health or sensitive personal information for marketing purposes.
4. LEGAL BASES FOR PROCESSING
We process your data based on the following legal grounds:
• Consent: For sensitive data (e.g., health information), marketing communications, and media use. You may
withdraw consent at any time.
• Contractual Necessity: To fulfill our obligations to you, such as delivering sessions and processing payments.
• Legal Obligations: To comply with Swiss, EU, and U.S. laws.
• Legitimate Interests: To improve our services, maintain security, and communicate relevant updates.
5. DATA SHARING AND TRANSFERS
5.1 Third-Party Service Providers
We do not sell your personal data. We share data only with trusted service providers necessary to operate our business,
including:
• Payment Processors: Stripe or Square, for secure payment processing. These providers maintain their own
privacy and security standards compliant with PCI-DSS.
• Booking and Communication Tools: Platforms used to manage scheduling and client communications (e.g.,
Calendly, email providers).
• Form Tools: Google Forms or similar, used for intake and consent collection.
All service providers are required to handle your data in accordance with applicable privacy laws and are prohibited from
using it for any other purpose.
5.2 International Transfers
As B-Moving operates in both the United States (California) and Switzerland, your data may be transferred between
these jurisdictions. Where data is transferred outside the EU or Switzerland, we ensure adequate protection through
standard contractual clauses or adequacy decisions recognized by the European Commission or Swiss authorities.
5.3 Legal Disclosure
We may disclose your data if required by law, court order, or to protect the safety of any person, including in situations
where there is a risk of harm to yourself or others.
6. DATA SECURITY
We take the security of your personal data seriously and implement technical and organizational measures to protect it
from unauthorized access, loss, misuse, or alteration.
6.1 Technical Measures
• Industry-standard encryption (SSL/TLS) for data transmitted between your device and our systems.
• Access controls ensuring only authorized personnel can access your data.
• Regular software and security updates.
• Credit card data is never stored by B-Moving — all payment processing is handled by PCI-DSS compliant
third-party processors.
6.2 Organizational Measures
• Internal data protection policies and procedures.
• A clear incident response plan to minimize impact in the event of a breach.
• Ongoing review and improvement of security practices.
7. YOUR RIGHTS
Depending on your location, you may have the following rights regarding your personal data:
• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal retention requirements.
• Restriction: Request that we restrict processing of your data in certain circumstances.
• Portability: Request transfer of your data to another provider in a machine-readable format.
• Withdraw Consent: Withdraw any consent you have given at any time, without affecting the lawfulness of prior
processing.
• Opt Out of Marketing: Unsubscribe from marketing emails at any time by clicking the unsubscribe link in any
email or contacting us at info@b-moving.com.
To exercise any of these rights, contact us at info@b-moving.com. We will respond within 30 days.
8. COOKIES AND TRACKING
Our website may use cookies and similar technologies to ensure basic functionality and improve your experience. We
currently do not use third-party analytics or advertising tracking tools, but this may change. If we introduce analytics or
marketing cookies in the future, we will update this Policy and request your consent where required.
Types of cookies we may use:
• Essential Cookies: Necessary for the website to function correctly. These cannot be disabled.
• Analytics Cookies: If introduced in the future, these would help us understand how visitors interact with our
website. You will be informed and given the option to consent.
You can manage or disable cookies through your browser settings at any time.
9. DATA RETENTION
We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy, or as required
by applicable law. Specific retention guidelines include:
• Client and session records: retained for the duration of the coaching relationship and up to 3 years thereafter for
legal and accounting purposes.
• Health information: retained only for the active period of your engagement with B-Moving, then deleted unless a
longer period is required by law.
• Session credits: tracked for up to 90 days from issuance, in line with our credit expiry policy.
• Marketing communications: retained until you opt out, at which point your email will be removed from marketing
lists promptly.
• Payment records: retained as required by financial and tax regulations (typically 7 years).
10. DATA BREACH NOTIFICATION
In the unlikely event of a data breach that poses a risk to your rights or freedoms, we will notify you and the relevant
supervisory authorities within 72 hours of becoming aware of the breach, as required by GDPR and applicable law. We
will provide clear information about what happened, what data was affected, and what steps we are taking.
11. THIRD-PARTY LINKS
Our website may contain links to third-party websites, including booking tools (e.g., Calendly) and social media
platforms. We are not responsible for the privacy practices or content of these sites and encourage you to review theirprivacy policies independently.
12. MEDIA AND PHOTOGRAPHY
B-Moving may photograph or record sessions or events for promotional and educational purposes. By attending, you
consent to this use unless you explicitly opt out in writing before the session by emailing info@b-moving.com.
• Media will be used solely for B-Moving's promotional, educational, or archival purposes.
• Media will be retained for a maximum of 5 years unless otherwise agreed.
• Your opt-out request will be honored and documented.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
We will notify you of significant changes via email or a prominent notice on our website. The “Last Updated” date at the
top of this page indicates when the Policy was last revised. Continued use of our services after changes are posted
constitutes acceptance of the updated Policy.
14. CONTACT US
For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:
• Brigitte Wittmer, DBA: B-Moving
• Email: info@b-moving.com
• Website: www.b-moving.com
• Operating in: United States (California) and Switzerland
We are committed to resolving any privacy concerns promptly and transparently.
This Privacy Policy is to be read in conjunction with B-Moving’s Terms and Conditions, available at www.b-moving.com.
B-Moving · Brigitte Wittmer · info@b-moving.com · www.b-moving.com · California, USA & Switzerland
© 2025 B-Moving. All rights reserved. Reproduction without express written permission is prohibited.
